Avatarooms – Privacy Policy

Last Updated: March 27, 2026 · Version 1.6

Authoritative version: English. If any translated version differs from this document, this English version prevails.

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1. Welcome to Avatarooms

Welcome to Avatarooms, a social network dedicated exclusively to AI-generated synthetic media. Because our platform relies on advanced Artificial Intelligence to help you create avatars and videos, we believe in radical transparency.

This Privacy Policy is written in plain English to clearly explain exactly what personal data we collect, how our AI systems process it, who we share it with, and the rights you have under the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Who We Are (The Data Controller)

The company responsible for deciding how and why your personal data is processed (known as the “Data Controller”) is:

Novum universum, UAB
Company Code: 304773257
Address: Piromonto g. 7-61, Vilnius, Lithuania

If you have any questions about this policy or want to exercise your privacy rights, you can contact our privacy team at any time at privacy@avatarooms.com.

We have carefully assessed our privacy obligations and determined that we are not currently required by law to appoint a formal Data Protection Officer (DPO). However, we take your privacy seriously. All privacy inquiries, complaints, and data rights requests are handled directly by our dedicated privacy team, who can be reached at privacy@avatarooms.com.

Because Novum universum, UAB is established in Lithuania, the lead supervisory authority is the Lithuanian State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija, VDAI). If you believe your data protection rights have been infringed, you have the right to lodge a formal complaint with the VDAI:

  • Address: L. Sapiegos g. 17, 10312 Vilnius, Lithuania
  • Phone: +370 5 271 2804
  • Email: ada@ada.lt
  • Website: https://vdai.lrv.lt/en/

You may also contact the supervisory authority in the EU Member State where you live or work.

3. Age Requirements

You must be at least 16 years old to create an account and use Avatarooms.

This threshold is derived from GDPR Article 8, which sets the default age of digital consent for information society services at 16 – a standard that the Republic of Lithuania has maintained without lowering. Additionally, the Digital Services Act (DSA) Article 28 requires platforms to implement appropriate measures to ensure a high level of privacy, safety, and security for minors.

We do not knowingly collect personal data from anyone under the age of 16. If we become aware that an account has been created by someone under this age threshold, we will immediately and permanently delete the account and all associated data.

4. What Data We Collect, Why, and Our Legal Basis

We only collect the data necessary to provide you with a seamless and secure experience. Under the GDPR, we must have a valid “legal basis” – a legally justified reason – to process your data. Here is a granular breakdown of our processing activities.

A. Account Registration and Authentication

What we collect: Your email address and a securely hashed password, or your Google Sign-In details (display name, email address, profile photo, and Google ID, and phone number, if provided by Google). We also record a boolean flag confirming you declared yourself to be 16 or older, and a timestamped record of the Terms of Service version you accepted.

Why we need it: To verify your identity, create your account, and send you mandatory service and security notifications. The age declaration ensures compliance with child data protection laws before granting access.

Legal Basis: Contract (Art. 6(1)(b)) – processing is necessary to provide you with the Service under our Terms. For the age declaration, we also rely on Legal Obligation (Art. 6(1)(c)) to comply with GDPR Art. 8 and DSA Art. 28.

B. Profile Customization

What we collect: Optional profile information you choose to provide, such as a display name, date of birth, country of residence, biographical text, and custom avatar images. We also record a last-seen timestamp and session tokens.

Why we need it: To allow you to personalize your public social profile. The last-seen timestamp is used for session security and to prevent unauthorized account access.

Legal Basis: Consent (Art. 6(1)(a)) for optional fields – you choose exactly what to share and can remove it at any time. Legitimate Interest (Art. 6(1)(f)) for session state and last-seen timestamps – we have a legitimate interest in ensuring network and information security, which overrides the minimal privacy impact.

If you supply a date of birth, we use it solely for age verification and do not share it with third parties or use it for any other purpose.

C. Avatar and Video Generation (Core AI Features)

What we collect: The text prompts you type, personality descriptions, style preferences, aspect ratio, duration, generation parameters, and any source images you upload. We also store the AI-generated outputs – avatar images, video files, stream URLs, thumbnails, and generation metadata.

Why we need it: To instruct our AI models to generate the specific synthetic media you requested.

Legal Basis: Contract (Art. 6(1)(b)) – processing is strictly necessary to deliver the core generative service.

Processing of Visual Data and Biometric Identifiers

When you upload a source image to create an avatar, our AI systems analyze facial geometry and features. Depending on your jurisdiction, this may be classified as biometric data.

  • Purpose: We process this data solely to generate your requested synthetic media.
  • Consent: By uploading an image of yourself, you provide explicit consent for this biometric processing.
  • Third Parties: We do not sell this data. It is shared with processors (like Google Cloud) strictly for generation and is deleted per our Retention Schedule.

Important notice about prompts and uploads: Please do not include sensitive personal information in your prompts – such as information revealing racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation – about yourself or others. We do not intentionally process special-category data (GDPR Art. 9), but free-text prompts may incidentally contain it. Similarly, please do not upload images of other people unless you have their explicit consent to do so.

D. Social Networking and Publishing

What we collect: Your published posts (media files in MP4 H.264+AAC format), captions (up to 1,000 characters), visibility settings (public/private/unlisted), comments, likes, follows, saves, block lists, interaction timestamps, and your social graph. We also process your per-post privacy preferences – “Allow Comments” and “Allow Sharing” toggles.

Why we need it: To host your content, display it to your followers, enable community interaction, and enforce your privacy-by-design settings.

Legal Basis: Contract (Art. 6(1)(b)) – necessary to deliver the social networking functionality.

E. Algorithmic Feed Curation

What we collect: Engagement metrics – what content you interact with, view duration, and algorithmic ranking signals.

Why we need it: To power our recommendation algorithms and personalize your “For You” and “Trending” feeds.

Legal Basis: Legitimate Interest (Art. 6(1)(f)) – we have a legitimate business interest in improving content discovery and user experience. You can opt out of personalised feed recommendations through your account settings, in which case you will see a chronological or default feed instead.

F. IT Security and Abuse Prevention

What we collect: IP addresses, login attempt logs, API request headers, endpoint access history, rate-limit counters, failed authentication attempts, device fingerprint proxies, active authentication tokens, AI safety flags, content moderation signals, and moderation decision audit logs.

Why we need it: To detect hackers, prevent bot attacks (including brute-force, credential stuffing, and DDoS), keep the platform stable, and to detect, review, and remove illegal content or material violating our Community Guidelines.

Legal Basis: Legitimate Interest (Art. 6(1)(f)) for protecting platform integrity and infrastructure security. Legal Obligation (Art. 6(1)(c)) for content moderation activities required under the Digital Services Act (DSA Arts. 14-16).

G. Product Analytics and Marketing Attribution (Consent-Based)

What we collect: App usage data (event names, screen views, feature usage, crash logs, device context) and device-linked identifiers used for marketing attribution (campaign parameters, deep-link routing data, install source attribution, web banner interactions).

Why we need it: To fix software bugs, understand how our app is used, and measure the success of our marketing campaigns.

Legal Basis: Consent (Art. 6(1)(a)). We only collect this data if you explicitly click “Accept” on our consent banner. These analytics and attribution tools access information on your device and are activated only after you grant consent through our Consent Management Platform (CMP). You can withdraw your consent at any time through the same interface.

H. Billing and Subscription (Future)

If we introduce paid features, we will collect subscription status and plan type. Payment processing will be handled by a third-party payment processor, which will be named in an update to this policy before any paid features are launched. We will not store your full payment card details.

Legal Basis: Contract (Art. 6(1)(b)).

5. How We Use Artificial Intelligence

Avatarooms is an AI-first platform. Whenever you generate an avatar or video, you are interacting with an artificial intelligence system.

5.1 Training Our AI Models

To continuously improve the generative capabilities of Avatarooms, we use your creative text prompts, uploaded source images, and generated synthetic media to train and fine-tune our own proprietary artificial intelligence models.

Legal Basis: Legitimate Interest (Art. 6(1)(f)). We have a legitimate interest in improving the quality and safety of our AI systems. This interest has been assessed against user privacy expectations through a Legitimate Interest Assessment (LIA).

Your Opt-Out Right: You can opt out of having your data used for AI model training at any time through the privacy settings inside the Avatarooms app. If you opt out, your existing and future content will not be used for model training. Content already incorporated into trained models before your opt-out cannot be individually extracted.

5.2 Third-Party AI Providers

We transmit your prompts and source images to external AI service providers to generate content on your behalf. These providers currently include:

  • Google Cloud AI (Vertex AI, Vision API) – Avatar and video generation, image analysis
  • Kling AI (LOHAS GAMES PTE. LTD.) – Video generation
  • OpenAI – Text enhancement and prompt processing
  • Replicate – Image generation (SDXL)
  • Nano Banana – Image generation

Each provider acts as a Data Processor under a formal Data Processing Agreement. We do not permit these providers to use your data for their own training purposes unless explicitly disclosed.

5.3 Automated Content Moderation

We use AI-based safety filters to automatically detect and block content that violates our Community Guidelines or applicable law (e.g., CSAM, violence, hate speech). These filters operate at the point of generation and publication.

Legal Basis: Legal Obligation (Art. 6(1)(c)) for DSA compliance. Legitimate Interest (Art. 6(1)(f)) for platform safety.

5.4 Right to Contest Automated Decisions

If your content is restricted or your account is affected by an automated moderation decision, you have the right to request a human review. You can do this through the in-app appeals process or by contacting legal@avatarooms.com.

6. Who We Share Your Data With

We share your data only with the categories of recipients described below, and only for the specified purposes.

6.1 Infrastructure and Hosting Providers

  • Google Cloud / Firebase: Authentication, Firestore database, Cloud Storage, Cloud Functions, Hosting, Analytics
  • Cloudflare: CDN, DNS, DDoS protection, Stream (video hosting)

6.2 AI Generation Providers

As listed in Section 5.2. Your prompts and images are transmitted to these providers to generate content.

6.3 Analytics and Attribution Providers (Consent-Based)

  • Firebase Analytics / Google Tag Manager: App usage analytics
  • AppsFlyer: Marketing attribution and campaign measurement

These providers only receive data if you have granted consent via the CMP.

6.4 Legal and Regulatory Disclosures

We may disclose your information if required by law, court order, or regulatory authority, or if necessary to protect our legal rights, enforce our Terms, or ensure the safety of our users.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Data CategoryRetention Period
Account data (email, credentials, profile)Active account lifetime + 30-day grace period, then hard deletion
AI-generated content (avatars, videos, thumbnails)Until you delete the content or your account, then 30-day grace period + hard deletion
Social interaction data (posts, comments, likes, follows)Until you delete the content or your account, then 30-day grace period + hard deletion
Log data (IP addresses, access logs)Automatically destroyed after 12 months
Analytics data (Firebase Analytics)Up to 14 months per vendor settings
Attribution data (AppsFlyer)Up to 24 months per vendor settings
Content moderation recordsMinimum 6 months following moderation decision (DSA Art. 20)
Inactive accountsAfter 2 years of inactivity, warning email sent; hard deletion 30 days later if no response

8. Cookies, Tracking, and Consent Management

The deployment of tracking technologies on your device is governed by our Consent Management Platform (CMP), ensuring compliance with the ePrivacy Directive and the Digital Markets Act (DMA).

Essential Technologies (No Consent Required)

These are the fundamental scripts necessary for the platform to function – maintaining secure login sessions, enforcing rate-limiting, and remembering your privacy preferences. These cannot be disabled and do not require consent under the strict necessity exemption of the ePrivacy Directive.

Analytics and Attribution SDKs (Consent Required)

The SDKs provided by Firebase Analytics and AppsFlyer are strictly disabled by default. They will not initialise and will not read or write data on your device unless you affirmatively grant consent via the CMP.

To comply with the anti-dark-pattern mandates of DSA Article 25, our consent interface is designed neutrally. If you decline consent, we register your refusal and will not subject you to repeated consent prompts on subsequent visits. Refusing analytics consent will in no way degrade your ability to access the core generative and social networking features of the platform.

You can manage your consent preferences at any time through the privacy settings inside the Avatarooms app.

9. Data Security

The protection of your data requires uncompromising technical and organisational measures (GDPR Art. 32):

  • Encryption in transit: All data crossing the public internet is protected by Transport Layer Security (TLS) version 1.2 or higher.
  • Encryption at rest: Databases and storage buckets housing your data are encrypted using AES-256.
  • Password security: Passwords are cryptographically hashed and salted immediately upon creation. The original string is never stored in plaintext.
  • Access controls: Internal infrastructure access by engineering personnel is governed by Zero Trust principles and Role-Based Access Control (RBAC), requiring multi-factor authentication.
  • Regular review: Security practices are reviewed on an ongoing basis.

While we take these precautions seriously, no system is completely secure. If we become aware of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and, where required, inform you directly.

10. Your Privacy Rights (GDPR Chapter III)

Under the GDPR, you maintain complete control over your personal data. You have the right to:

  • Access and Portability (Art. 15 and 20): Request a copy of the personal data we hold about you in a structured, machine-readable format (JSON or CSV).
  • Rectification (Art. 16): Correct any inaccurate information directly in your profile settings, or request that we correct it.
  • Erasure / Right to be Forgotten (Art. 17): Command the permanent deletion of your account and all associated data at any time, triggering the 30-day grace period and hard deletion protocol described in Section 7.
  • Restriction of Processing (Art. 18): Ask us to temporarily freeze processing – for example, while we verify the accuracy of your data.
  • Object (Art. 21): Object to processing based on our legitimate interests (such as algorithmic feed curation).
  • Object to AI Training (Art. 21): You can opt-out of having your data used to train our proprietary AI models at any time via your privacy settings.
  • Withdraw Consent (Art. 7(3)): Where processing is based on your consent, you can withdraw that consent at any time.
  • Human Intervention in Automated Decisions (Art. 22): Contest any automated content moderation decision and request a human review.

How to Exercise Your Rights

You can use the self-service privacy tools inside the Avatarooms app settings, or email your request directly to privacy@avatarooms.com with the subject line “Data Subject Rights Request.”

To protect your privacy from fraudulent requests, we may need to verify your identity before acting. We will respond to your request within 30 days. If your request is complex, we may extend this period by an additional 60 days with notice.

How to Delete Your Account

You can delete your account at any time through the app settings (Settings > Account > Delete Account). After you request deletion:

  • Your account enters a 30-day grace period – your profile and content become immediately invisible, but are recoverable if you change your mind.
  • After 30 days, all your data is permanently and irreversibly deleted from all our production systems and third-party processors.

11. Third-Party Links and Content

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing them with any personal data.

12. Updates to This Policy

As we introduce new generative features or as privacy laws evolve, we may update this policy. If we make material changes, we will notify you by sending an email or displaying a prominent alert within the Avatarooms application before the changes take effect.

Your continued use of the Service after the effective date of any update constitutes your acknowledgment of the revised policy. If you do not agree with the changes, you may delete your account as described in Section 10.

Annex A: Legal Basis Summary Table

Processing ActivityLawful BasisGDPR Article
Account registration and authenticationContractArt. 6(1)(b)
Age verificationContract + Legal ObligationArt. 6(1)(b) + Art. 6(1)(c)
Optional profile customizationConsentArt. 6(1)(a)
Session state and last-seen timestampsLegitimate InterestArt. 6(1)(f)
Avatar and video generationContractArt. 6(1)(b)
AI model training and fine-tuningLegitimate InterestArt. 6(1)(f)
Social features (posts, comments, likes)ContractArt. 6(1)(b)
Algorithmic feed curationLegitimate InterestArt. 6(1)(f)
IT security and abuse preventionLegitimate InterestArt. 6(1)(f)
Content moderation (DSA compliance)Legal ObligationArt. 6(1)(c)
Product analytics (Firebase, GTM)ConsentArt. 6(1)(a)
Marketing attribution (AppsFlyer)ConsentArt. 6(1)(a)
Billing and subscription (future)ContractArt. 6(1)(b)

Annex B: International Transfer Mechanisms

ProviderCountry / HQTransfer Mechanism
Google Cloud / FirebaseUnited StatesEU-US DPF + SCCs
CloudflareUnited StatesEU-US DPF + SCCs
Google Cloud AI (Vertex AI)United StatesEU-US DPF + SCCs
Kling AI (LOHAS GAMES PTE. LTD.)Singapore / ChinaSCCs
OpenAIUnited StatesSCCs (via Business DPA)
ReplicateUnited StatesSCCs (via Processor Terms)
Nano BananaGoogle Cloud (US)Google Cloud DPA + SCCs
AppsFlyerIsraelEU Adequacy Decision + SCCs
Firebase AnalyticsUnited StatesEU-US DPF + SCCs
Google Tag ManagerUnited StatesEU-US DPF + SCCs

Annex C: Notice for California Residents (CCPA/CPRA)

Categories of Personal Information Collected: Identifiers, Commercial Information (subscription status), Biometric Information (source images for AI), and Sensitive Personal Information (if voluntarily provided in prompts).

Your Rights: You have the right to: (1) Know what data is collected; (2) Delete your data; (3) Correct inaccurate data; and (4) Opt-out of the ‘Sale’ or ‘Sharing’ of Personal Information.

Notice of Right to Limit: We do not use or disclose Sensitive Personal Information for purposes other than those permitted by the CCPA.

This Privacy Policy is governed by the laws of the Republic of Lithuania and the applicable regulations of the European Union.

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